Account

Account

• How Do I Sign Up For A TierraNet Account?
• How do I log in to my account?
• I can't remember my username or password. How can I recover access to my account?
• How do I update my contact information for my account?
• How do I change my username and/or password?
• Can I give access to my account to multiple users?

See all 9 articles

Security

• How do I configure Two-Factor Authentication (2FA)?
• I'm not receiving my Two-Factor Authentication (2FA) PIN. What can I do?

Billing

• How do I add a new credit card?
• How do I view the billing activity for my account?
• How do I pay my invoice?
• Can I update my Billing Period?
• Why am I getting charged for DNS services when I no longer use TierraNet?

Customer Support

• Contact Customer Support
• What's the Express Service Code and why would I need it?