How to update Username and Password information

It's good practice to update your log in credentials from time to time. From the TierraNet control panel, you can update your username and password information anytime. Note that you can update both username and password options at the same time or separately. Just fill in the blanks and ensure you make note of your changes. 

**This method will only work if you are logged into your TierraNet account. If you need help recovering your username/password please visit our login recovery page or contact customer support**

 

Updating your Username:

 

• Log in to your TierraNet account
• Hover over or select the Account navigation tab and you will get a dropdown menu.
• Select the Username & Password from the dropdown menu.
• Fill in your Current Password. DO NOT fill in New Password or Confirm Password unless you are intending to update it.
• Replace your current Username with the new one.
• Once you're done updating your username click Update at the bottom of the page.
  
  
  

Updating your Password

• Log in to your TierraNet account
• Hover over or select the Account navigation tab and you will get a dropdown menu.
• Select the Username & Password from the dropdown menu.
• Fill in your Current Password. DO NOT edit the Username unless you are intending to update it.
• Fill in your New Password and Confirm Password(The NEW Password). 
• Once you're done updating your username click Update at the bottom of the page.