Whether you're looking to change the primary email address on file or update the phone number associated with your account. Keeping your account's contact information up to date is important to ensure that you never miss out on an important notification from us.
You can update your account's Administrative and Billing information by:
- Logging into your TierraNet control panel
- Select Account > Account Home
- In the Contact Information box click 'Edit' and you will be taken to the Administrative and Billing Contacts page where you can begin to update your information.
Changes to the Administrative and Billing contact information will only take effect if you have access to the current administrative email on file, as you have to confirm the Change of Control email that will be sent once you make the changes. If you do not have access to the administrative email on file, please let us know.
Please note that any updates to the contact information in an account will trigger a 60-day hold on all domains. For more information on this please read the following article:
What is the ICANN 60-Day Hold?