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You don't have to include a secondary email address but it is recommended.
In case you forget your username or password, instructions on how to recover those items will be sent to both the primary and secondary email addresses listed on the account.
For this reason, it is recommended that you use an email address that is not using a domain that you have through us (such as Gmail, Outlook, iCloud, etc. addresses).
In case something affects the services for your domain, you would still be able to receive notices and account recovery messages.
You can add a secondary email address to your account by doing the following:
- Logging into your TierraNet control panel
- Select Account > Account Home
- In the Contact Information box click 'Edit' and you will be taken to the Administrative and Billing Contacts page.
- In the Secondary email address section, enter the email address you'd like to have as a backup.
- Click Update on the bottom left corner to save your changes.
Please note that any updates to the contact information in an account will trigger a 60-day hold on all domains. For more information on this please read the following article:
What is the ICANN 60-Day Hold?
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