Open Thunderbird
In the left sidebar, click Local Folders
Under the Set Up Another Account heading, click Email
A new window will appear prompting you to fill in the following information. For more information on IMAP and POP click here.
Your Name: Name that will appear as the sender of this email
Email Address: The email address you wish to connect to
Password: The password for your email. (Note: This should be a separate password from the one used to log into your TierraNet control panel)
Once you've entered the information select Continue.
You will then be prompted with the protocol type you wish to connect with:
Select Configure Manually and enter the following information:
Incoming
- Server
- mail.tierra.net
- Port
- 993
- SSL
- SSL/TLS
- Authentication
- Normal password
- Username
- address@youraccountdomain.com
Outgoing
- Server
- mail.tierra.net
- Port
- 465
- SSL
- SSL/TLS
- Authentication
- Normal password
- Username
- address@youraccountdomain.com
Once you've entered the information above, select Done.
(Note: If Done is not enabled, click Re-test first)
Congratulations!
You've successfully completed setting up your email account on Thunderbird!
Having trouble connecting?
- Ensure your username and password are correct. Sign into webmail to verify your credentials are valid.
- Contact support, we're here to help!
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