Juan R.

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Recent activity by Juan R. Recent activity Votes
  • What is the ICANN 60-Day Hold?

    Changing registrant or contact information triggers a mandatory 60-day hold per ICANN. This includes any changes made to the name, organization and email address in the contact informat...

  • How to whitelist an email account?

    Whitelisting serves as an ideal solution to guarantee you receive emails from crucial senders without fail. It operates by instructing our email servers to consistently permit emails from a designa...

  • Gmail App (iPhone/iPad)

    Open Gmail Under Manage Accounts select Add another account Under Add account, select Other(IMAP) Enter your email address and tap Next... Incoming Server Settings:Username:             your email ...

  • How can I cancel my hosting services?

    We understand all great things must come to an end. Whether it's email or web hosting, the instructions in this article will walk you through the steps you must take to cancel your hosting services...

  • How to blacklist an email account?

    Blacklisting is the perfect tool to block email from any unwanted senders. Blacklisting email addresses will let our servers know to automatically discard the messages when received. The message wi...

  • I was informed my website was disabled. What can I do to fix this?

    Our engineering staff is constantly monitoring our servers, keeping an eye on any anomalies that could affect your and other customers' services. When we detect an unusual pattern of outbound messa...

  • Gmail App (Android)

    Open the Gmail app on your Android device.   Tap on > to continue to the Add another email address page. Tap on Add another email address... Tap on Other... Enter your email address and tap Next....

  • ThunderBird for Windows

    Open ThunderbirdIn the left sidebar, click Local FoldersUnder the Set Up Another Account heading, click Email   A new window will appear prompting you to fill in the following information. For more...

  • Where is the 'Clear Inbox' option?

    If you are looking to clear your inbox using our "Clear Inbox" function, please Contact Customer Support and please provide them with your account's Express Service Code.Remember that the "clear in...

  • How to block IP addresses using the .htaccess file

    You can easily block IP addresses from reaching your website through your .htaccess file. You can edit your .htaccess file by launching Webby (our free and simple-to-use FTP site editor). Once you'...