Melana Preston
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Articles
Recent activity by Melana Preston-
What are TierraNet's MX records?
MX records, also known as mail exchange records, are DNS records that specify the mail server responsible for accepting email messages on behalf of a domain. When someone sends an email to an addre...
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Error Establishing a database connection
If your site is displaying a white page with this error, this is most likely due to incorrect database credentials stored in the WordPress configuration file. To correct this, access your file...
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Can you install Module "X" for me?
It may be possible to add an additional module or we may require that you upgrade to a VPS. Please contact support with your specific needs and we will get back with you.
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How do I make my domain redirect to an existing site?
We offer a list of options known as Value Added Services which are complimentary services provided to you for just having your domain registered or hosted with us. To add a redirect for your domain...
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What is the difference between "POP3" and "IMAP" within my email client (Thunderbird, Outlook, etc.)?
POP3 works best for those who are planning to use a single computer all of the time. When using POP3, email is delivered to a central server, then to the email "client" program (Thunderbird, Outl...
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Do you have memory or concurrent process limits in place?
On a Virtual Private Server (VPS) there is no maximum concurrent PHP process limit other than the limitations of your hardware. On our shared environments you are limited to 5 concurrent processes....
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Why is there an exclamation point in a yellow box next to some of my DNS records?
This indicates that the DNS record is inactive because another DNS record conflicts with it. In the case of conflicts, the record last modified takes precedence, and the other record is inactive. I...
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How do I add a secondary email address to my account?
You don't have to include a secondary email address but it is recommended. In case you forget your username or password, instructions on how to recover those items will be sent to both the primary ...
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My website keeps loading as "not secure", even after purchasing an SSL certificate. What can I do?
You've bought an SSL certificate, yet your website continues to appear as "not secure". In some instances, you may need to take an extra step to enforce HTTPS encryption for requests to your site. ...
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I was given an IP address by my web hosting provider. How can I point my domain to it?
Connecting your domain with an IP address requires the use of a DNS record called an "A" record. To add an A record to your domain, once logged into your account: Log in to your account and click...