Our engineering staff is constantly monitoring our servers, keeping an eye on any anomalies that could affect your and other customers' services. When we detect an unusual pattern of outbound messages coming from your domain, we immediately shut down the service tied to the domain, so that the issue does not spread to others on the same server.
These incidents commonly occur due to compromised installations of well-known Content Management Systems (CMS) like WordPress, Drupal, or Joomla. It is important to promptly restore your site from a secure backup and ensure that all software, including third-party modules, is updated. Neglecting to address recurring compromises could lead to additional outages or the permanent banning of this website from our servers.
You can click on this link for instructions on how to order a site backup/restore.
If you have any questions or need assistance with ordering a backup/restore, please contact Customer Support
I was informed my website was disabled. What can I do to fix this?
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