Whether you're wanting to back up your email messages or are moving your services away, you should always download your messages before making any major changes that might affect your mailbox.
Please log into Webmail to perform this task.
Messages from your inbox or any other folder can be downloaded to your computer for archiving or backup.
We offer downloaded emails in 3 different formats:
Microsoft developed the Electronic Mail (EML) format to comply with the industry-standard RFC 5322 for transferring messages between email clients. EML utilizes the Internet Message Format (IMF) syntax for text stored in the messages.
Because of its wide adoption among email clients, EML has become one of the most common email message formats.
MBOX Format as a compressed .zip:
An MBOX file is an email mailbox, saved in a mail storage format that lists an entire inbox's messages in a single text file. It saves messages in a concatenated format where each message is listed after another, starting with the From header. MBOX files were originally used only by Unix hosts, but other email applications, including Apple Mail and Mozilla Thunderbird, now also support them.
MAILDIR Format as a compressed .zip:
The Maildir e-mail format is a common way of storing email messages in which each message is stored in a separate file with a unique name, and each mail folder is a file system directory. This is the best option if you are looking to download all your emails into a compressed .zip folder with each email as a .eml format.
To download an email message, first, select a message and then choose Download (.eml for a single email) or (Mbox/Maildir for bulk email) from the More menu in the toolbar. Choose where to save the exported file if prompted, otherwise, find the file in the “Downloads” folder on your computer.
You can use the SELECT option in webmail to select and download multiple messages at a time. Multiple messages will be packed into a .zip file for downloading and you will need to unpack the downloaded .zip archive to access the individual message files.
You can click here if you are wanting to instructions on how to Import/Upload email