Melana Preston

Due to the type of configuration within our hosting service file structure, subwebs are not capable of being secured by an SSL certificate for that subweb's common name.

It happens sometimes: you're making updates, and intend to change one file but accidentally update another one. If you don't keep a local backup of your site, we do have backup data available for y...

We do not offer assistance with installing SSL certificates. However, you can export your certificate and Private Key in several standard formats for easy integration with well known software.

All of our customers can download their DNS records via a zone file. A DNS zone file is a text file that defines how a domain name maps to IP addresses and other resources by listing DNS records su...

For fraud prevention purposes, we manually review and approve all new hosting accounts. This process is typically completed within 30 minutes after you sign up but, if you're anxious to get started...

Log into your account and click on DNS. Using the drop down menu under Select domain to manage, select the domain name you're looking to update and click the Go button. To upload a zone file,...

Our hosting services give customers the ability to view how many hits/visits their website get. You can view the your site stats by doing the following:  Log into your account and click the Hosti...

Yes! Most PHP-based open source products (Wordpress, Joomla, Drupal, Open Cart, to name a few) are compatible with our hosting services. We even offer Easy Install solutions for some of these popul...

These are generic set-up instructions using IMAP Email Address address@youraccountdomain.com User Name address@youraccountdomain.com Password Your case sensitive password Your Name Enter your nam...

The "Connection Security" option of "TLS" (sometimes called SSL or STARTTLS) will encrypt the entire email conversation, including the username and password, the email message and any attachments. ...