Melana Preston

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Recent activity by Melana Preston Recent activity Votes
  • How do I update the contact information for my account?

    Whether you're looking to change the primary email address on file or update the phone number associated with your account. Keeping your account's contact information up to date is important to ens...

  • The importance of WordPress Updates

    An important element for a secure and functioning WordPress installation is to ensure that the WordPress version and all plugins are up-to-date. Since WordPress is updated regularly, it is recommen...

  • What types of DNS records are there?

    A: An A record will point a domain name to an individual IP address. It controls what the domain does when someone visits it. For example, an A record points "tierra.net" to the IP address "216.1...

  • What are Easy Installs?

    Easy Installs are open source products that we've integrated into our system in such a way that you don't need to bother with uploading the files and configuring a database. We're adding new open s...

  • How long after I have approved the signing should I expect my completed SSL Certificate to be available?

    Your certificate should be available in your control panel within an hour of approving the signing request. The administrative contact on the account will also receive an email when the SSL certifi...

  • What are TierraNet's MX records?

    MX records, also known as mail exchange records, are DNS records that specify the mail server responsible for accepting email messages on behalf of a domain. When someone sends an email to an addre...

  • Error Establishing a database connection

    If your site is displaying a white page with this error, this is most likely due to incorrect database credentials stored in the WordPress configuration file.     To correct this, access your file...

  • Can you install Module "X" for me?

    It may be possible to add an additional module or we may require that you upgrade to a VPS. Please contact support with your specific needs and we will get back with you.

  • How do I make my domain redirect to an existing site?

    We offer a list of options known as Value Added Services which are complimentary services provided to you for just having your domain registered or hosted with us. To add a redirect for your domain...

  • What is the difference between "POP3" and "IMAP" within my email client (Thunderbird, Outlook, etc.)?

    POP3 works best for those who are planning to use a single computer all of the time. When using POP3, email is delivered to a central server, then to the email "client" program (Thunderbird, Outl...