Melana Preston

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  • How do I install Wordpress for my website?

    We offer an Easy Install feature that makes installing open source products like Wordpress a simple process. To use the Easy Install option for Wordpress: Log into your account and click the Host...

  • Install a WordPress Theme

      1. Log in to WordPress, select the Appearance panel, and then select Themes. 2. Select Add New. 3. Use the filter or Search options to find a Theme you prefer. 4. Click the Preview link to see...

  • Where do I access my WP admin?

    To access your WordPress admin area, visit your site’s login page by placing wp-login after your domain name (e.g. http://example.com/wp-login). Now log into WordPress using your username and pass...

  • Can I have root access on a VPS?

    Unfortunately, we do not offer root access on Virtual Private Servers, but we do allow for SSH access.

  • How can I check which modules are enabled on my site?

    Create a new PHP file in your htdocs/ directory, for example 'phpinfo.php', and type in: <?php phpinfo(); ?> Then, load that page in your browser to see a complete list of modules and other useful ...

  • What if I never received the approver email?

    Make sure you check your Junk/SPAM folder. You can also resend the approver email by going to the "Manage" option in the Security SSL section of your control panel and clicking on the "Resend Appro...

  • What Email Services does TierraNet offer?

    We offer several options for email services including: Mailbox: Mailboxes give you the full functionality of email, you can receive and send messages through your email address. In order to have a...

  • How do I view the billing activity for my account?

    You can view your past invoices and billing activity by doing the following: Log into your Tierra.net/login Hover over the Account navigation tab and select the View Billing option from the drop-...

  • How to change the Site URL

    Here are the steps to correct the Wordpress URL in the event your Wordpress site loads when typing "youraccountdomain.com/wordpress" but should load when "youraccountdomain.com" is entered. These s...

  • Install a WordPress Plugin

    1. Go to Plugins and click Add New. 2. Type in the name of the WordPress Plugin or descriptive keyword, author, or tag in the Search Plugins box or click a tag link below the screen.   3. Find th...