Juan R.
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Articles
Recent activity by Juan R.-
I just installed WordPress. What do I do now?
You just finished installing WordPress, now you can take your first steps into creating a website. First, log into your Wordpress admin panel. You can visit your site's login page by placing wp-adm...
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What are SSL Certificates?
An SSL certificate is a digital certificate that authenticates a website's identity and enables an encrypted connection. SSL stands for Secure Sockets Layer, a security protocol that creates an enc...
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How to Add DNS Records
Log into your account and hover your mouse over the DNS icon at the top right of your page and select DNS Home from the drop-down. You will be redirected to the Manage DNS page where you can...
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How to Remove DNS Records.
You may looking to correct an error you made with your DNS records, or are planning on moving your DNS elsewhere. You can delete your DNS records from our system by doing the following: Log in...
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Classic FTP
Classic FTP is a file-sharing solution designed for businesses. It offers a web-based interface that allows users to easily transfer files using a secure FTP protocol with its drag-and-drop functio...
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Outlook App (iPhone/iPad)
Open the Outlook appUnder the Add Account page enter your email address and select Set Up Account Manually Select IMAP: Enter the following information under IMAP Incoming Mail Server: Email Addr...
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The email services control panel keeps disappearing, what can I do?
We have received customer reports regarding an issue encountered while accessing the mailbox control panel. Specifically, users have reported instances where the mailbox control panel menu inter...
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What Hosting Packages are offered through TierraNet?
Looking to build a website and or want an email that's attached to your domain name? Well, with our Shared Hosting Packages, you can definitely achieve that! We offer the following Shared Hosting P...
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How do I add a signature on Webmail?
If you're looking to add a signature for your mailbox through webmail you can add one by following these steps: Log into Webmail On the left-hand side, Click on Settings Click...
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How do I turn on/off auto-renewal on a domain?
To turn auto-renew on or off for a domain name, please log in to your TierraNet account. Once logged in follow this process: 1. Hover your cursor over the Domains tab and select Domains Home from t...