Richard-S

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Recent activity by Richard-S Recent activity Votes
  • Virtual DNS Update

    Need to make an update to the IP address on your Virtual DNS?   These instructions will provide you with the steps to update the proper sections. Login to your TierraNet account by clicking here. ...

  • How do I use Email as my 2FA?

    Email Message - Email Message two-step authentication works by submitting a one-time security PIN sent to the email address of your choosing. This pin is sent upon correctly submitting your accoun...

  • How do I add an Authenticator App as 2FA?

    Authenticator App - TOTP or Time-based One-Time Password- An Authenticator App generates a one-time password using a third-party application, such as Google's Authenticator. Upon correctly submit...

  • How do I add a Security Key as 2FA?

    Security Key - Authentication is done using Public-Key cryptography. The Security Key device registers the user to our server by registering a Public Key. When authenticating, the device signs a ...

  • How do I renew my domain?

    To renew your domain name, follow these steps: Log into your account and hover over the Domains navigation tab. Select the Domain Renewal option from the drop-down menu. Check the box to the...

  • How do I transfer my domain name to another registrar?

      Whereas we are sad to hear that you're leaving, we understand the need to transfer your domains. However, if there is anything we can do to encourage you to stay with us, please let us know! If ...

  • I have a typo in my domain name, how can I fix this?

      If you just registered the domain within the last 5 days, you can cancel the registration of the misspelled domain, and try to register the correct one. Please note that if your domain name has ...

  • How do I register a domain?

      If you already have an account with us: Log into your account and hover over the Domains navigation tab. Select the Register Domains option from the drop down menu. Enter the domain in the...

  • How do I add a new credit card?

    To add your payment information, first log in to your TierraNet account. Once logged into your account: Hover over the Account navigation tab and select the Payment Information option from the dro...

  • How do I add Two-Factor Authentication (2FA)?

    We realize how important web and email services are, and we are grateful to have been entrusted with your account services and information. To this end, we have extended support for a wide variety ...