Changing registrant or contact information triggers a mandatory 60-day hold per ICANN. This includes any changes made to the name, organization and email address in the contact information of your domain account.
If you need to change the registrant contact for your domain, transfer the domain to another registrar or party, or move it to another TierraNet account, your modification will trigger a 60-day hold preventing subsequent transfers to external registrars for 60 days.
Don't worry! If you plan to use your domain for email or website purposes, it will remain fully functional and usable during any 60-day hold.
Only domain transfers and changes to the registrant's contact information will be prohibited during that period. You can proceed to change the contact information, etc. after the 60-day hold, however, each change will be followed by another subsequent 60-day hold. (It's confusing, we know!)
If you are considering transferring your domain to another registrar, we highly recommend transferring first, then changing the contact info under the new registrar, after the transfer has been completed.
If you believe you did not make an update to your contact information and the hold is unjustified, please Contact Customer Support.